Managing a restaurant is not an easy task, but there are some basic guidelines that can make it simpler. Being flexible and adaptable is essential for a successful restaurant manager. An open-minded approach can lead to valuable input from employees, who are often the ones who can spot areas for improvement. Avoid being rigid and always willing to listen to suggestions. Avoid sticking to the status quo by saying, “This is the way it has always been done.”
Setting high standards for employees can promote a culture of excellence. It’s important to recognize that employees can achieve high standards without resorting to tough tactics. Once employees recognize that their manager has high expectations, they will be more motivated to maintain those standards.
Job objectives should be well-defined and communicated to each employee. Effective planning can improve job performance and benefit both the employee and the manager.
Time management is crucial for restaurant managers. Proper scheduling ensures that work is not rushed and delivers results. Prioritizing important tasks and delegating to others can help achieve success.
The best restaurant managers are communicators, leaders, and highly accessible to their employees. Regular feedback, both positive and negative, helps keep communication lines open. The use of technology, such as phone, email, or text, can further enhance communication.
It’s important to deal with any issues promptly and impartially. Whether it’s interpersonal employee relations, budget cuts, retrenchment, or disciplinary hearings, ignoring contentious events can breed resentment and result in low morale. Respect can be earned by handling difficult situations with civility and respect.
Being a restaurant manager is challenging but following these basic guidelines can help achieve success. Flexibility, high standards, clear communication, and swift action can make all the difference in running a successful restaurant.