Restaurant & Events Supervisor
We are searching for a mature, experienced and highly organized Front of House Supervisor to join a well-established golf, restaurant and event operation in the London area.
This is much more than a traditional restaurant supervisor position. We are looking for a versatile hospitality professional who enjoys leading people, coordinating events, improving the guest experience and helping promote the business through social media and creative marketing. This is a hands-on leadership role with significant responsibility and autonomy. The successful candidate will be someone who sees what needs to be done, takes initiative and follows through.
Key Responsibilities
Lead and support the front-of-house restaurant team during daily operations
Train, coach and develop servers to deliver friendly, efficient and consistent service
Assist with staff scheduling, labour management and day-to-day FOH operations
Coordinate golf tournaments, leagues, special events, restaurant functions and private bookings
Help ensure events are properly organized and executed from planning through completion
Handle guest questions and concerns professionally and effectively
Work closely with culinary, golf and management teams to ensure smooth operations
Create and manage engaging content for the property's social media channels
Assist with promotions and creative initiatives designed to increase restaurant, golf and event business
Maintain schedules, event information and operational details using spreadsheets and digital tools
Work confidently with POS systems and troubleshoot common technology issues
Identify opportunities to improve service, organization and overall guest satisfaction
What We're Looking For
Minimum 3 years of supervisory or management experience within restaurants, hospitality, golf, events or a similar environment
Previous serving experience with a demonstrated ability to train, coach and develop service teams
Experience coordinating events, functions, tournaments or private bookings
Mature, dependable and confident leadership style
Strong organizational skills with the ability to manage multiple priorities
Excellent problem-solving skills and the ability to make decisions independently
Comfortable using technology and learning new systems
Experience with restaurant POS systems and basic troubleshooting
Proficiency with Excel or Google Sheets
Comfortable using Facebook, Instagram and Canva or similar content-creation platforms
Strong written and verbal communication skills
Excellent guest-service and interpersonal abilities
Valid Smart Serve certification
Flexible availability, including evenings, weekends, holidays and special events
Who Will Succeed in This Role?
This position is ideal for someone who enjoys variety.
One day you may be leading a busy restaurant and patio shift; the next you could be coordinating a tournament, training a new server, organizing an upcoming event, resolving a POS issue or creating a social media post promoting the business.
You'll thrive in this position if you are hands-on, resourceful, organized and comfortable taking ownership without needing constant direction.
Compensation & Perks
$60,000–$65,000 annual salary, based on experience
Tips, when applicable
Health benefits
Vehicle allowance
Cell phone allowance
Golf privileges
Meal allowance
A varied leadership position with significant responsibility and autonomy
Opportunity to contribute ideas and have a direct impact on the guest experience and growth of the business
About the Operation
This is an established public golf, restaurant and event destination in the London area, offering a busy restaurant and patio along with golf leagues, tournaments, private functions and special events.
The operation is known for providing a relaxed and welcoming atmosphere while maintaining a strong commitment to value, hospitality and excellent guest service. This is a full-time position with scheduling flexibility based on the needs of the operation.
If you're an experienced hospitality leader who enjoys working with people, organizing events, solving problems and making things happen, we'd like to hear from you.
Apply today. Send resume to scotts@geckohospitality.com
