Hotel General Manager
Job Description
Hotel General Manager – Hilton Airport Property
Salary: $100,000–$110,000 per year, plus performance bonus and benefits
Gecko Hospitality is recruiting an experienced Hotel General Manager on behalf of a modern, award-winning Hilton airport property.
This full-service hotel features over 120 rooms, a fitness centre, saltwater pool, restaurant and bar, banquet facilities, and multiple meeting spaces. This is an excellent opportunity for an accomplished hotel leader to oversee an experienced team and join a growing hospitality organization.The successful candidate will have a proven track record of managing the overall operations, financial performance, sales, and guest experience of a branded hotel. We are looking for a visible, hands-on leader who can build a positive workplace culture, develop team members, uphold Hilton brand standards, and consistently deliver strong operational and financial results.
What We Offer
Annual salary of $100,000–$110,000
Performance-based bonus
Comprehensive health benefits
Professional development and career growth opportunities
The opportunity to lead an established team at a respected Hilton property
Support from an experienced and expanding hospitality organization
Key Responsibilities
Provide overall leadership and direction for all hotel departments.
Ensure each department operates efficiently, profitably, and in accordance with established budgets.
Develop, coach, and motivate department leaders and team members.
Create a positive, accountable, and guest-focused workplace culture.
Review financial statements and operating reports and take ownership of the hotel’s performance against budget.
Identify areas of concern and implement strategies to improve revenue, profitability, and operational results.
Participate in annual budget planning, forecasting, expense management, and capital planning.
Oversee accounts receivable standards and ensure aging remains current.
Support hotel sales efforts, including corporate account development, community networking, group business, marketing initiatives, and pricing strategies.
Work closely with the sales team to attract, qualify, and retain corporate and group business.
Maintain a strong understanding of revenue management practices, systems, and market conditions.
Ensure all employees receive the training required for their positions under Hilton brand standards and company procedures.
Conduct regular meetings with department heads and maintain open communication across the hotel.
Oversee recruitment, employee development, performance management, retention, and other hotel-level human resources functions.
Ensure compliance with Hilton brand standards, Quality Assurance audits, company policies, and standard operating procedures.
Maintain compliance with all applicable federal, provincial, and local employment, health, safety, and accessibility requirements.
Protect the hotel and its assets through effective preventative maintenance and risk-management programs.
Coordinate capital improvement projects to maintain property standards, enhance the hotel’s image, and protect the asset.
Monitor guest feedback and reputation-management channels, responding to concerns promptly and professionally.
Maintain a visible presence throughout the property and set a consistently professional example for the team.
Qualifications
A minimum of three to five years of progressive hotel management experience, including senior leadership responsibility.
Previous experience managing the overall operations of a branded hotel.
Hilton experience is strongly preferred; experience with Marriott or another major hotel brand will also be considered.
Strong financial acumen, including budgeting, forecasting, expense management, and financial statement analysis.
Strong knowledge of hotel revenue management principles and systems.
Demonstrated success in hotel sales, business development, and community engagement.
Food and beverage management experience is considered an asset.
Proven ability to recruit, develop, motivate, and retain a high-performing team.
A genuine passion for providing an exceptional guest experience.
Strong communication, organization, problem-solving, and decision-making skills.
Proficiency with hotel operating systems and standard business software.
Degree or diploma in Hotel or Hospitality Management is preferred.
Valid driver’s licence.
Ability to work a flexible schedule based on the operational needs of the hotel.
Professional proficiency in spoken and written English.
Gecko Hospitality is committed to connecting exceptional hospitality professionals with outstanding career opportunities. We welcome applications from qualified candidates and thank everyone for their interest. Email your resume to scotts@geckohospitality.com
